Frequently Asked Questions
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FAQ
Find the most frequently asked questions below.
Yes! We accept returns for items within 30 days of purchasing. Just send us an email with your order number, and we will send you a return label.
We do allow refunds within 30 days of purchasing the item if the item has been damaged or lost. Simply send us an email with proof of the items damage or loss.
We are a small business! Please allow 3-7 business days for your item to get to you. For large or custom orders, our processing time could be anywhere from 7-14 business days.
We are proud to be a toxin-free company! All of our products are made with 100% natural ingredients, and scented with essential oils.
The only product that has a preservative is our Witch hazel toner, and for that we use Non-GMO Citric Acid, which is not toxic to the consumer.
All of our ingredients are listed in our product descriptions. If you have any questions, feel free to contact us!
All of our products are 100% natural, making them safe for all skin types!
Our products use ingredients that have been known to treat eczema, rosacea, acne and other skin ailments.
We have yet to receive a feedback from ANY customers saying that our products caused a harmful reaction.
No. We never test any of our products on animals, only on friends and family! We are proud to be a cruelty-free company.
We do not currently have a physical storefront, but we go to some pop-ups and trade shows!
We are hoping to be able to open up a physical location soon.
We donate a portion of our sales to Born Like Others orphanage in Masaka, Uganda. To learn more about how we give directly to them, click here.